Refund Policy

LicenHub provides digital software activation keys, software subscriptions, and social growth services. Due to the intangible nature of these digital products and their automated immediate delivery upon payment, the buyer expressly acknowledges that delivery commences immediately.

In accordance with statutory consumer regulations regarding digital intangibles, the right of withdrawal is waived once the license key, access credential, or automated service has been revealed or provisioned in the user dashboard.

All products include active replacement warranty coverage for the duration stated on each product page. You are eligible for replacement or refund under the following circumstances:

• Defective or Invalid Key: If an activation key is invalid or non-functional upon receipt and reported within the warranty window, a replacement key will be issued promptly.
• Inability to Provide Replacement: If, due to out-of-stock inventory or technical constraints, we are unable to provide a functional replacement within 48 hours of notification, a full refund will be processed.
• Duplicate Charges & Billing Errors: Any accidental duplicate transaction or verified billing discrepancy will be refunded immediately back to the original payment source.

Refunds or replacements are not granted under the following conditions:

• Change of Mind After Delivery: Once a functional digital license key has been accessed or revealed, it cannot be revoked, returned, or reused.
• Incompatibility & User Error: Purchasing an incompatible license or wrong edition when system requirements and compatibility details were clearly indicated.
• Breach of Vendor Terms: Account suspension or revocation resulting from user misconduct, unauthorized master password changes, or violations of the original software publisher’s policies.
• Incorrect Destination Links for Social Services: Orders submitted with private profile settings, non-existent handles, or invalid target URLs provided during configuration.

Approved refunds can be credited via one of two options at the customer’s preference:

• Immediate LicenHub Wallet Credit: Instant credit applied to your internal wallet balance with zero deductions, available immediately for future catalog purchases.
• Original Payment Method (Stripe): Reversed directly back to the original debit/credit card via Stripe. Processing typically appears on your bank or card statement within 5 to 10 business days.