Data Protection & Privacy

Privacy Policy

Last updated: October 9, 2026. This policy describes how LicenHub collects, uses, and protects your personal data.

1. Information We Collect

To provide instant digital licensing services, we collect only the essential information necessary:

  • Account & Contact Details: Email address (used for immediate fulfillment of activation keys and receipts) and optional name.
  • Transaction Data: Details of purchased licenses, timestamps, amounts, and payment methods. Card payments are securely processed by Stripe. LicenHub never stores full credit card numbers or CVC security codes.
  • Technical & Usage Data: Anonymized IP address, browser type, operating system, and interaction events strictly for fraud prevention and technical uptime.

2. How We Use Your Information

We use your data strictly for legitimate operational purposes:

  • Process orders and dispatch digital keys immediately to your dashboard.
  • Manage warranties, automated license replacements, and customer support.
  • Administer internal wallet balance, loyalty points, and referral incentives.
  • Detect and mitigate automated attacks, payment fraud, and spam abuse.

3. Security & Payment Processing

We deploy end-to-end TLS/SSL encryption across all platform endpoints. Financial transactions are conducted through Stripe complying with strict PCI-DSS Level 1 standards. User access credentials are protected with modern cryptographic hashing (bcrypt with 12 salt rounds).

4. Cookies & Local Storage

LicenHub utilizes cookies and browser local storage for the following purposes:

  • Essential: Preserving active user authentication sessions (NextAuth JWT), maintaining shopping cart state, and recording your consent preferences.
  • Preferences: Remembering your selected UI language (Spanish / English).

5. Your Privacy Rights

You hold the right to access your stored data, rectify inaccuracies, request account deletion, or export your purchase history at any time by contacting our support channels.

6. Contact & Inquiries

For privacy inquiries or data rights requests, you can reach out via the Support modal in the footer or through our official platform communication channels.